Outlook for Office 365 for Mac Office for business Office 365 Small Business Outlook 2016 for Mac Office 2016 for Mac Outlook for Mac 2011 Outlook 2019 for MacWith a Microsoft Exchange account, all Outlook items are stored on the Exchange server and synchronized with Outlook at regular intervals. This allows you to access the items from another computer and to retrieve server-based copies of your items if your hard disk is damaged.For IMAP and POP accounts, items other than email messages are stored on your computer, not on the mail server. If you use multiple account types in Outlook, such as Exchange and IMAP, you might see folders labeled 'On My Computer' in the navigation pane. The items in these folders are saved only on your computer and are not synchronized with a mail server.The “On My Computer” label indicates that the items in that folder are accessible only through the Outlook application, not through the Finder on your computer.
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Outlook for Mac - Outlook for Mac does not support Outlook.com's calendar or our 1-way calendar subscription. Newer Outlook for Mac (2011, Office 365 and 2016) can connect to Office 365 online and Exchange, and both of those should work with Acuity.
Although 'On My Computer' might suggest that you can find these files by searching your computer, the label only signifies that the items in the folder are not on a mail server. If you don't know what type of account you have.On the Tools tab, click Accounts.In the left pane of the Accounts dialog box, click the account. The account type appears with the account description in the right pane. In the following illustration, the account is an IMAP account.If you have an IMAP account, messages from that account sync with the IMAP server.
In the mail view folder list, you will see a separate Inbox for each IMAP account.If you have one POP account, messages are downloaded to the On My Computer Inbox. If you have multiple POP accounts, all messages from those accounts are downloaded into the same On My Computer Inbox. Because POP accounts do not allow Outlook to sync with the mail server, messages from all POP accounts go into the On My Computer Inbox. A copy of each message is downloaded into Outlook. Note: To keep mail separate for different POP accounts, you can create rules in Outlook that automatically route your messages to folders based on the recipient address. For more information about rules, see.If you have only Exchange account in Outlook, the On My Computer folders are hidden by default. This helps simplify the folder structure in the navigation pane.
It can also help keep you from accidentally saving an item in a folder that is not synchronized with the Exchange server. However, you can choose to show the On My Computer folders in the navigation pane.
You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server. To find out what type of account you have.On the Tools menu, click Accounts.In the left pane of the Accounts dialog box, click the account. The account type appears under the account description. In the following illustration, the account is a POP account.If you have an IMAP account, messages from that account sync with the IMAP server.
In the mail view folder list, you will see a separate Inbox for each IMAP account.If you have one POP account, messages are downloaded to the On My Computer Inbox. If you have multiple POP accounts, all messages from those accounts are downloaded into the same On My Computer Inbox. Since POP accounts do not allow Outlook to sync with the mail server, messages from all POP accounts go into the On My Computer Inbox. A copy of each message is downloaded into Outlook.
Note: To keep mail separate for different POP accounts, you can create rules in Outlook that automatically route your messages to folders based on the recipient address. For more information about rules, see.If you have only Exchange accounts in Outlook, the On My Computer folders are hidden by default. This helps simplify the folder structure in the navigation pane. It can also help keep you from accidentally saving an item in a folder that is not synchronized with the Exchange server. However, you can choose to show the On My Computer folders in the navigation pane. You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server.To show the On My Computer folders in the navigation pane, on the Outlook menu, click Preferences.
Under Personal Settings, click General. Then, under Folder list, clear the Hide On My Computer folders check box.See alsoShould link to https://support.office.com/en-US/article/What-are-IMAP-and-POP-ca2c5799-49f9-4079-aefe-ddca85d5b1c9.
Alphy Thomas | Modified: 2018-08-08T06:36:31+00:00 | Tips|
User Query: “Hi, all. I am facing an odd issue with Outlook 2011 for Mac. I added the business account to Outlook (domain name and password) to Outlook 2011. For the first time, all folders were synced just fine. But, then I saw when I write new emails, these newly sent emails do not appear in the Sent folder in Outlook 2011. The same problem was observed in Outlook 2016 by my friend. Please, could you tell me how to resolve Mac Outlook not syncing with exchange server issue? Any lead will be greatly appreciated.”
The syncing issue between Outlook and Exchange Server is a very common problem. But, the best part is it can be fixed easily. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up.
Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server
The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.
How to Troubleshoot Outlook For Mac not Sync With Exchange Server?
Method 1: Moreover, users have to follow the below preventive measures to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server:
In case, only one folder is not syncing, but other folders are synced properly. i.e. only previous day’s mails are present. However, the rules sending the emails to different folders are still getting new emails, then you can attempt “Empty the Cache”. This implies that you can re-sync the folder with the Exchange Server by following these steps:
Method 2: Troubleshoot Outlook 2011 Mac not Syncing With Exchange Server
Note: This will take a couple of minutes for the reindex to complete on Spotlight. The status can be viewed by clicking on Spotlight icon i.e. magnifying glass present at the top right-hand side corner.
![]() Top Methods to Troubleshoot Outlook 2016 for Mac not Syncing With Exchange
In the higher editions of Mac Outlook not syncing with Exchange Server 2010 error occurs due to various reasons. The possible factors, along with the solutions are discussed here.
Cause 1: Outlook is in the offline state
Solution: Make sure that Outlook is working in online mode. This can be done by:
On the menu of Outlook, you have to ensure that the option of Work Offline is not selected Cause 2: Outlook is not connected to the server that is executing MS Exchange Server
Solution: Make sure that the connections are properly established
Cause 3: Due to Corruption of Outlook Cache Mac Outlook Unable to Sync With Exchange
The data items from the Exchange Server are saved in the Outlook cache. If this cache is corrupted or damaged, synchronization issues can occur with the Exchange Server
Solution: Empty the cache in Outlook. Due to this, Outlook can download all the items from Exchange Server again.
Below-written steps are to be followed:
Suggestion: If the above-stated manual methods cannot fix Mac Outlook not syncing with Exchange server problem, then it is suggested that move from Mac Outlook to default email client application of Mac OS X i.e. Apple Mail with an automated tool like OLM Converter for Mac.
Final Words
Generally, Mac Outlook users face an issue regarding connectivity of the Exchange Server. It is observed in older as well as newer versions. The post explains multiple workaround solutions to fix Mac Outlook 2016 not syncing with the Exchange Server.
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